SHIPPING POLICY
Welcome to Soletradesco! We are committed to providing you with a seamless shopping experience, including fast and reliable shipping and delivery. Please review our shipping and delivery policy to understand our processes and timelines.
Shipping Options and Rates
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Next business day delivery.
Shipping rates are calculated at checkout based on your location and the shipping method selected.
Processing Time
All orders are processed within 1-2 business days. Orders placed after 12 PM will be processed the following business day. Orders are not processed or shipped on weekends or holidays.
Shipping Confirmation and Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
International Shipping
We currently offer international shipping to select countries. Shipping times may vary depending on your location and customs processing. Any customs fees or import duties are the responsibility of the customer.
Delivery Delays
While we strive to ensure timely delivery, please note that delays can occur due to external factors such as weather, carrier delays, or customs processing. We are not responsible for delays caused by carriers or customs.
Damaged or Lost Packages
If your package arrives damaged or if it is lost in transit, please contact our customer support team 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding our shipping and delivery policy, please do not hesitate to contact us at soletradesco@gmail.com or 862-763-2066
Thank you for shopping with Soletradesco! We appreciate your business and are dedicated to providing you with excellent service.